Hard Drive Suffers Gruesome Death
The end has come for the hard drive in my fantastic little laptop. Sadly, it was not a merciful death. Over the last 16 hours the hard drive has come to a screeching, grinding, crashing halt. The AppleCare representative–as expected–was incredibly nice and helpful. We both had a good laugh as I told the story of the last 12 hours of my hard drive’s life.
Then, when it came time for me to pop in the original installation CD I was unable to find it. I’ve torn my room completely apart from top to bottom, but with no luck. I must have accidentally tossed the CD folder. Lame.
I’m pretty upset about things, but I hope that this won’t end up costing me any money. This would be exactly why I purchased the AppleCare. The time without my laptop will be difficult, though.
However, the worst thing about the whole ordeal came right at the end after the technician was setting up my repair order. They require my username and password! That’s right! I was required to state my user name and password in order to have a repair call.
Sadly, since I was unable to boot the computer I had to give them my “real” password, leaving me in a state of shock and dismay. As a computer science student, computer generalist hobbiest, and a systems administrator, I type my password hundred of times a day to access all of the various resources I need in a day.
It was like I had just give a skeleton key to every door I touch, and now I have to change all of locks. Make no mistake, losing my laptop for several days while it is serviced really sucks. However, having to change my passwords on everything, that is so much worse.
